Our Terms of Service
​By accessing, using our website, or using our service, you agree to comply with and be bound by the following terms of service. Please review the following terms carefully.
Intellectual Property
You are paying for the service of creating the banner and for the physical banner itself. You are not permitted to edit, modify, or distribute any images, artwork, or designs without written approval from Hmong Banners (hmongbanners.com).
All images, artwork, and designs created by Hmong Banners (hmongbanners.com) are the property of Hmong Banners (hmongbanners.com).
Modifications and Cancellations
Any modifications to your order must be communicated promptly. Significant changes may affect the delivery timeline and cost.
After the first draft is created, we will not accept major changes to the design. This includes, but is not limited to, changing the poses of persons or animals, or adding new elements to the image that were not previously mentioned before the first draft was created.
The $50 deposit is non-refundable. If you decide not to proceed with the final product after work on the first draft has started, the deposit will not be refunded.
Limitation of Liability
Hmong Banners (hmongbanners.com) is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
Our liability is limited to the amount paid by the customer for the product.
Privacy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and disclose your information.
Changes to Terms of Service
Hmong Banners (hmongbanners.com) reserves the right to update or modify these terms of service at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.
By placing an order with Hmong Banners (hmongbanners.com), you acknowledge that you have read, understood, and agreed to these terms of service.
Our Privacy Policy
Effective Date: June 24, 2024
Hmong Banners ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information for customers in California and throughout the United States. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of information to create personalized banners for funeral services:
-
Personal Information: This includes your name, email address, and delivery address.
-
Loved One's Information: This includes the name, image, date of birth, date of passing, and any personalized message you wish to include on the banner.
How We Use Your Information
We use the information collected for the following purposes:
-
To create and design personalized banners.
-
To process your orders and deliver the banners.
-
To communicate with you regarding your orders and provide customer support.
Sharing of Information
We value your privacy and the privacy of your loved ones. We will not share, sell, or distribute your personal information or the information of your loved ones to the public or any third parties without your explicit written consent, except in the following circumstances:
-
To comply with legal obligations, including responding to lawful requests from public authorities.
-
To protect and defend our rights or property.
-
To prevent or investigate possible wrongdoing in connection with our services.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
​
Your Rights and Choices
As a resident of California or any other state in the United States, you have the following rights regarding your personal information:
-
Access and Update: You can request access to and update your personal information at any time.
-
Deletion: You can request the deletion of your personal information, subject to certain exceptions as required by law.
-
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at info@hmongbanners.com.
California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These include:
-
The right to know what personal information is collected, used, shared, or sold.
-
The right to request the deletion of personal information.
-
The right to opt-out of the sale of personal information (Note: We do not sell personal information).
-
The right to non-discrimination for exercising their privacy rights.
To learn more about your California privacy rights or to exercise these rights, please contact us at info@hmongbanners.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hmong Banners
info@hmongbanners.com
Thank you for trusting Hmong Banners with your personal information. We are committed to protecting your privacy and providing you with exceptional service.